Who are we ?

We will be a partner for your activity, whichever sector you’re in.  Synergies Tech installs robots, vending machines and complex automatons, maintains these automated systems and provides regular servicing in France and, on demand, in Belgium, Switzerland or Luxemburg.

Particularly used to working in sensitive environments and well aware of the stakes both for the constructor and for the final user, our technicians are highly appreciated for their reactivity, their efficiency and their capacity to work with everyone.

Synergies Tech offers a mutualised after-sales service to its clients and partners, tailored to their needs and capable of evolving with the development of their activity.

Logo Synergies
SYNERGIES TECH is our technical unit responsible for after-sales services: fitting, user training, hotline and distance maintenance, servicing and trouble-shooting, optimising use.

synergies@synergies-france.fr

Logo Synergies Tech
SYNERGIES is responsible for identifying new partners, following their development, training and customer/partner services.

synergies@synergies-france.fr

A solid, complimentary and enthusiastic team

Our technical team

This is the heart of our operations. We have 20 technicians who install and regularly maintain your automated systems all over France. They get regular training to ensure they keep their qualifications up to date and that they are constantly at the cutting edge of new technology.

"I never get bored! I sometimes have to fix complicated break-downs. But with a bit of ingenuity, working together and a dose of perseverance, we can crack it!"

Graziano, Synergies Tech technician for 21 years

Strategy and Operations

A new partnership requires a thorough understanding of the manufacturer’s issues in order to implement a suitable after-sales strategy. Simon manages the technical team, draws up the action plan and ensures the long-term satisfaction of our partners and the end-user customer.

"As soon as the partnership agreement is signed, we work to forward the business of the manufacturer we represent to the user. It's essential to listen carefully, be efficient and involved"

Simon, Operations Manager at Synergies Tech for 7 years

Simon, Directeur des opérations chez Synergies Tech depuis 4 ans

Reception desk, administration and customer services

In charge of the administrative and financial follow-up, Caroline, our Administrative and Financial Director and I, check that the contracts with each of our customers and partners are well executed.

"We’re at the crossroads! Caroline and I welcome you, follow up your dossier, and keep in touch with partners, users and the team."

Antoinette, Administrative Assistant at Synergies Tech for 17 years

Management and strategic developement

Founder and sole manager for many years, Philippe now defines the strategy with Stéphanie, evaluates the investments Synergies Tech makes and aligns its development with its commitments. He enriches the company's vision with his expertise.

"Each partnership requires serious investments based on a forecast - that of the manufacturer – over which we have no control. Hence the importance of being privy to the business sector and its requirements, which enables me to set the right pace for our development."

Philippe, Manager and Founder of Synergies Tech

Management, Strategy and Partnership

Partners entrust Synergies Tech with their most precious assets: their technology and their image. The relationship of trust is essential. It is earned and maintained through our ability to listen to and understand their needs. Just like conducting an orchestra, Stéphanie adjusts the implementation and development of each partnership with the necessary human and material resources.

"For the past 5 years, I have been driving the dynamics of change internally. I make sure that our team coordinates with the partners’ teams, adjusts its practices and goes with the flow, which means being out of its comfort zone at times. My mission: to reassure our technicians by giving the company the means to achieve this."

Stéphanie, Co-manager of Synergies Tech and President of Synergies

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SYNERGIES TECH SERVICES

Synergies Tech :
an innovative approach to after-sales services

25 years of experience with complex architecture automatons

Mutualised tarifs for a local service

Maintenance contracts adapted to your activity

Highly qualified teams

Follow our interventions on your machines in real time

SYNERGIES TECH IS LIKE HAVING AN IN-HOUSE AFTER-SALES SERVICE…

BUT EVEN BETTER !

Technicien Synergies Tech en cours de maintenance sur un automate

Synergies Tech
COVERS FRANCE AND NEIGHBOURING COUNTRIES

We maintain your robots in good working order :

IN HOSPITALS, HIGH STREET PHARMACIES, GROCERIES, BAKERIES OR AUTOMATED PIZZA RESTAURANTS

%

SAME DAY REPAIRS OF BREAKDOWNS

Partnerships

robot pharmacie du partenaire de synergies Tech swisslog

Tecnilab

We manage the entire after-sales service for over 400 automatons which manage the stock and delivery of medication in pharmacies; these devices are between 2 and 21 years old.
automate de commande de pizza

ADIAL

Our teams cover 70% of the French territory to install and service 1200 vending machines for freshly-baked pizzas.
Distrubuteur automatique de médicament sur la vitrine d'une pharmacie

MEDITECH

We carry out the commissioning of Meditech machines, user training, preventive and corrective visits.