Our team

Our teams

Equipe de technicien automatisation vue de haut

A solid, complimentary and enthusiastic team which is totally dedicated to high quality collaboration. We share an adventure based on solidarity and fulfilment both collectively and individually.

The Synergies and Synergies Tech teams are organised to foster active listening, analysis and qualified services. Whether you are a manufacturer or an end-user, we like to meet you first to understand your job and analyse your after-sales needs. We can then suggest a partnership and a strategy which will evolve over time because we strive for the same success as you. The stakes of the manufacturer become ours too in terms of their technologies and brand image, without forgetting the interests of the owner of the machine who we help to enhance their activity.

Regular servicing and preventing breakdowns are priorities for our 20 technicians across France. Not only do our teams carry out repairs at a distance or onsite, but they also make sure the client understands the equipment and how to use it. Our manufacturing partners have instant access to all the information regarding their machines via our ERP platform.

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TEAM COORDINATION AND PLANNING

Simon

TEAM COORDINATION
AND PLANNING

Once the after-sales strategy has been approved by our Operations Department, things start moving: identification of the best qualified team members, planning management and, ultimately, measurement of client satisfaction.

Each time I go to see a client, I check that the user is happy. This is really important: we represent the manufacturer, it is essential to be efficient, involved in the job at hand and to listen carefully.

Simon, Operations Director at Synergies Tech for 4 years

OPERATIONAL STRATEGY

Gaël

OPERATIONAL
STRATEGY

New partnerships demand a good understanding of the stakes for a manufacturer and the final user, an objective takeover of the machine to be serviced and an adapted after-sales strategy.

As soon as a new partnership agreement is signed, Philippe and I draw up an action plan which will push your activity forward in the long term whilst ensuring the final user is fully satisfied.

Gaël, General Manager at Synergies Tech for 8 years

TECHNICAL TEAM

Graziano

RECEPTION DESK, ADMINISTRATION & CUSTOMER

Antoinette

NEW PARTNERSHIP DEVELOPMENT

Stéphanie

RECEPTION DESK,
ADMINISTRATION AND
CUSTOMER SERVICES

We are in charge of making sure the administrative and financial information is up to date and that all the contracts with our clients and partners are dealt with correctly.

We’re at the crossroads ! Caroline and I welcome you, follow up your dossier, and keep in touch with partners, users and the team.

Antoinette, Administrative Assistant at Synergies Tech for 14 years

OUR TECHNICAL
TEAM

This is the heart of our operations. We have 20 technicians who install and regularly maintain your automated systems all over France. They get regular training to ensure they keep their qualifications up to date and that they are constantly at the cutting edge of new technology.

I never get bored! I sometimes have to fix complicated break-downs. But with a bit of ingenuity, working together and a dose of perseverance, we can crack it !

Graziano, Synergies Tech technician for 18 years

NEW PARTNERSHIP
DEVELOPMENT

Our partners entrust us with their most precious belongings : their technology and their image. A confidence-based relationship is essential and can only be obtained upstream through objective facts and our capacity to listen to and interpret their needs.

My job is to find, with the manufacturer, the best possible partnership agreement to accompany their success. Together, we form a team.

Stéphanie, Development Manager at Synergies Tech for 12 years

Our technical team

This is the heart of our operations. We have 20 technicians who install and regularly maintain your automated systems all over France. They get regular training to ensure they keep their qualifications up to date and that they are constantly at the cutting edge of new technology.

"I never get bored! I sometimes have to fix complicated break-downs. But with a bit of ingenuity, working together and a dose of perseverance, we can crack it!"

Graziano, Synergies Tech technician for 18 years

Team coordination and planning

Once the after-sales strategy has been approved by our Operations Department, things start moving: identification of the best qualified team members, planning management and, ultimately, measurement of client satisfaction.

"Each time I go to see a client, I check that the user is happy. This is really important: we represent the manufacturer, it is essential to be efficient, involved in the job at hand and to listen carefully."

Simon, Operations Director at Synergies Tech for 4 years

Simon, Directeur des opérations chez Synergies Tech depuis 4 ans

Reception desk, administration and customer services

We are in charge of making sure the administrative and financial information is up to date and that all the contracts with our clients and partners are dealt with correctly.

"We’re at the crossroads! Caroline and I welcome you, follow up your dossier, and keep in touch with partners, users and the team."

Antoinette, Administrative Assistant at Synergies Tech for 14 years

Operational Strategy

New partnerships demand a good understanding of the stakes for a manufacturer and the final user, an objective takeover of the machine to be serviced and an adapted after-sales strategy.

"As soon as a new partnership agreement is signed, Philippe and I draw up an action plan which will push your activity forward in the long term whilst ensuring the final user is fully satisfied."

Gaël, General Manager at Synergies Tech for 8 years

New Partnership Development

Our partners entrust us with their most precious belongings: their technology and their image. A confidence-based relationship is essential and can only be obtained upstream through objective facts and our capacity to listen to and interpret their needs.

"My job is to find, with the manufacturer, the best possible partnership agreement to accompany their success. Together, we form a team."

Stéphanie, Development Manager at Synergies Tech for 12 years

4
5

Our team

Smile! You’ll first meet :

Philippe

  • Manager
  • Been with the firm for 18 years
personal side
The sea, the wind and boats were all part of my youth and continue to inspire me. Harnessing these elements demands respect; this was my basis for creating Synergies and selecting its crew.

Stéphanie

  • In charge of development
  • Been with the firm for 12 years
personal side
An interest in cultural affairs and writing runs in the family, particularly going to the cinema. I can spend many happy hours talking about films!

Antoinette

  • PA
  • Been with the firm for 14 years
personal side
I just love chocolate! Some would say this explains my constant good humour; I would say it’s thanks to my motto: “Don’t wait until someone smiles at you”.

Those people who can define your after-sales strategy :

Gaël

  • General Manager
  • Been with the firm for 8 years
personal side
Studying was just a way to validate skills, but most of the things I know were handed down to me well before that. Personal values, the taste for self-teaching, the need for discovery, getting to the bottom of things, mastery, resolving problems, sharing and caring and pushing my (numerous) passions as far as possible are all part of my heritage.

Simon

  • Operations Director
  • Been with the firm for 4 years
personal side
The more it’s complicated, the more I like it! Understanding how a rocket takes off, tasting wine to unearth all its aromas or tinkering to repair broken objects… There must be a connection, don’t you think?

Alexis

  • IT engineer
  • Been with the firm for 3 years
personal side
Computer sciences and 3D printing are my passion and also my job; I like the idea that my work helps my colleagues in Synergies to showcase their know-how. At the weekend I go into top gear behind the steering wheel of my racing car!

Your administrative dossier is in good hands :

Caroline

  • Administrative and Financial Director
  • Been with the firm for 9 years
personal side
Travelling is the “synergy” between meeting other people and discovering yourself. I can’t think of a better way to share happiness, contemplate, laugh, love, exchange and be enthralled by different ways of living and thinking.

Antoinette

  • PA
  • Been with the firm for 14 years
personal side
I just love chocolate! Some would say this explains my constant good humour; I would say it’s thanks to my motto: “Don’t wait until someone smiles at you”.

Eridon

  • Under-graduate student in Management (internship)
  • Less than a year in the company
personal side
As often happens, it’s not just a case of getting the maths right, but of finding the right solution.

Quick, resourceful, helpful and serious – they make sure your machines work whether it be from head office :

William

  • Expert technician
  • Been with the firm for 14 years
personal side
Football has always been my passion, but after some serious injuries, I decided to exchange my boots for a whistle – so I’m still in the game! Refereeing means I can still do sport, meet lots of people and boost my confidence.

Simon

  • Operations Director
  • Been with the firm for 4 years
personal side
The more it’s complicated, the more I like it! Understanding how a rocket takes off, tasting wine to unearth all its aromas or tinkering to repair broken objects…there must be a connection, don’t you think?

Brice

  • Technician for Eastern France
  • Been with the firm for 3 years
personal side
I’m a serial gamer/streamer both alone and with friends. Laughter and competition make it a pure pleasure. What’s more, working with Synergies is helping me improve my communication skills!

Sébastien

  • Technician for Eastern France
  • Been with the firm for 5 years
personal side
The more something needs precision and patience, the more I enjoy it! I spend many happy hours fishing and dealing with my scale models; these passions help me develop both my personal and professional skills.

Frédéric

  • Hardware technician
  • Less than a year in the company
personal side
When I’m not helping friends and family, I spend my time learning about a whole range of subjects. Real estate is one of the many things I read up on. Once my timetable allows, I’ll pick up sport again.

Alexis

  • IT engineer
  • Been with the firm for 3 years
personal side
Computer sciences and 3D printing are my passion and also my job; I like the idea that my work helps my colleagues in Synergies to showcase their know-how. At the weekend I go into top gear behind the steering wheel of my racing car!

Pierre P.

  • IT design and development trainee
  • Less than a year in the company
personal side
I’m really into martial arts and combat sports in general. I began with Taekwondo and I now do Thai boxing which is an excellent school in pushing yourself to your limits to get what you want, whether it be at work or at home…with a smile, of course!

Valérian

  • Technical stock manager
  • Less than a year in the company
personal side
For several years now, I’ve managed to blend my two passions, DIY and sport, into one by restoring vintage bicycles. I’m proud to have given a new life to some beautiful objects.

Quick, resourceful, helpful and serious – they make sure your machines work whether it be onsite :

Graziano

  • Technician for South eastern France
  • Been with the firm for 18 years
personal side
My passions include cooking, music, sport and travelling, which all reflect the important things in my life: personal interaction, sincerity and mutual respect. I need these to be part of my everyday life so I feel at peace with myself and others.

Florian

  • Technician for Paris and North of France
  • Been with the firm for 8 years
personal side
I enjoy going out, meeting up with friends and having a good time together. I’m a joker and I laugh often, I’m also a big cinema fan. When I’m in a cinema I leave all my worries behind me…to the point where I can actually forget to go home at the end of a good film!

David

  • Technician for North western France
  • Been with the firm for 3 years
personal side
Whether it be in my working life or my personal life, my motto is: “Every problem has a solution”. I love challenges in all shapes and forms, finding solutions to problems – the more complex the better! Maybe that explains why I also enjoy DIY.

Quentin

  • Technician for Southern France
  • Been with the firm for 2 years
personal side
Night-time astro-photographer, I enjoy hiking and camping in secluded areas where I can observe galaxies and nebula to my heart’s content. It requires passion, patience and precision, just like my job!

Benjamin

  • Technician for North western France
  • Been with the firm for 1 year
personal side
I enjoy all kinds of sport, but I particularly enjoy biking. Pushing myself to my limits, even for pleasure, motivates me. When I get back from a trip out and about, I love settling down with friends for a festive moment.

Nicolas

  • Technician for South western France
  • Been with the firm for 1 year
personal side
Team sports are my passion! Basketball in particular taught me at an early age the joys of sharing, communicating, being determined and perseverant. These qualities are my guiding force even now to attain my objectives.

Alexandre

  • Technician for Atlantic coast area of France
  • Less than a year in the company
personal side
I’m a very calm person, except when I’m doing sport! I particularly enjoy team sports like volleyball (I play at regional level) and basketball. I also like playing tennis about as much as I enjoy lying on a beautiful beach in the summer!

JOSSUA

  • Technician for Southern France
  • Less than a year in the company
personal side

FABIEN

  • Technician for North Eastern France
  • Less than a year in the company